seminar brought together delegates from all over the world to discuss future
direction and nature of quality in higher education.
Tower Hotel and Conference Centre, Birmingham UK
three main themes for the seminar addressing aspects of 'The End of Quality?':
external quality review had its day?
Does the bureaucratisation of quality mean that it is no longer flexible?
Does everyone now know how to play the 'game' and therefore does it show
anything? Should approaches be more directed to internal quality improvement
and external 'useful' information?
control of quality been usurped by the market and by information technology?
Does the scramble for students mean that only lip service is paid to quality
and standards? Can anything be done to control quality in the Internet
age? Will the world-wide market in higher education mean that only the
best will survive?
the development of mass education necessarily mean the end of quality?
standards of achievement be maintained in a mass system: Can standards
of service be maintained with declining unit of resource? Is there a need
to fundamentally change the nature of higher education in an era of mass