Analytic Quality Glossary

 

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Citation reference: Harvey, L., 2004-17, Analytic Quality Glossary, Quality Research International, http://www.qualityresearchinternational.com/glossary/

This is a dynamic glossary and the author would welcome any e-mail suggestions for additions or amendments. Page updated 2 January, 2017 , © Lee Harvey 2004–2017.

 

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Corrective action


core definition

Corrective action is process of rectifying problems


explanatory context

When linked to quality, corrective action usually involves structural, organisational or cultural change to ensure that such problems do not recur.


analytical review

The Tempus (2001) definition of corrective action is:

actions undertaken in order to eliminate the causes of existing incongruence, irregularities, or any other undesirable action in order to prevent their repetition.


associated issues


related areas

See also

improvement


Sources

Tempus, 2001, Glossary of the Terms related to Quality Assurance Development of Quality Assurance System in Higher Education (QUASYS) Tempus Joint European Project, UM JEP-16015-2001 http://www.unizg.hr/tempusprojects/glossary.htm, accessed 3 August 2008, not available 29 January 2011.


copyright Lee Harvey 2004–2017



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