Analytic Quality Glossary


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Citation reference: Harvey, L., 2004-18, Analytic Quality Glossary, Quality Research International,

This is a dynamic glossary and the author would welcome any e-mail suggestions for additions or amendments. Page updated 24 January, 2018 , © Lee Harvey 2004–2018.


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Corrective action

core definition

Corrective action is process of rectifying problems

explanatory context

When linked to quality, corrective action usually involves structural, organisational or cultural change to ensure that such problems do not recur.

analytical review

The Tempus (2001) definition of corrective action is:

actions undertaken in order to eliminate the causes of existing incongruence, irregularities, or any other undesirable action in order to prevent their repetition.

associated issues

related areas

See also



Tempus, 2001, Glossary of the Terms related to Quality Assurance Development of Quality Assurance System in Higher Education (QUASYS) Tempus Joint European Project, UM JEP-16015-2001, accessed 3 August 2008, not available 29 January 2011.

copyright Lee Harvey 2004–2018

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