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Citation reference: Harvey, L., 2004-5, Analytic Quality Glossary, Quality Research International, http://www.qualityresearchinternational.com/glossary/
This is a dynamic glossary and the author would welcome any e-mail
suggestions for amendments or additions.
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Monitoring has two meanings:
1. the specific
process of keeping quality activities under review;
2. a generic
term covering all forms of internal and external quality assurance and
improvement processes including audit, assessment, accreditation and external
examination.
explanatory context
Monitoring is often used as shorthand to
cover a range of activities related to quality assurance: see external
quality monitoring (EQM) and internal
quality monitoring (IQM).
analytical review
The Quality Assurance Project (undated) defines
quality monitoring as:
The collection and analysis of data for
selected indicators which enable managers to determine whether key standards
are being achieved as planned and are having the expected effect on the target
population.
related terms
external quality monitoring (EQM)
internal quality monitoring (IQM)
sources
Quality
Assurance Project, undated, Methods and
Tools: A Glossary of Useful Terms, http://www.qaproject.org/methods/resglossary.html