Analytic Quality Glossary
Citation reference: Harvey, L., 2004-19, Analytic Quality Glossary, Quality Research International, http://www.qualityresearchinternational.com/glossary/
This is a dynamic glossary and the author would welcome any e-mail suggestions for additions or amendments. Page updated 23 January, 2019 , © Lee Harvey 2004–2019.
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Organisational standards are the specification of principles and procedures by which the institution assures that it provides an appropriate learning and research environment.
Organisational standards are similar to 'quality standards' when used in the sense of expectations and norms of behaviour or provision.
Harvey (2006) sees organisational standards as one of four broad areas in higher education where standards are set and assessed:
Organisational standards are the principles and procedures by which the institution assures that it provides an appropriate learning and research environment. Organisational standards measure the attainment of formal recognition of systems to ensure effective management of organisational processes and clear dissemination of organisational practices. Organisational standards are also sometimes called ‘quality standards’. This is somewhat confusing. In the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ENQA 2005), for example, the standards are normative aims for quality processes, which are elaborated through a set of expectations (the guidelines) that are similar to objectives.
CHEA (2002) sees organisational standards as:
Criteria: Standards for accreditation or certification of an institution or program. These involve expectations about quality, effectiveness, financial viability, compliance with national (U.S.: state and federal) rules and regulations, outcomes, and sustainability. In the U.K., "criteria" refers to standards for degree-awarding powers and the title "university."
Relationship between standards and quality
Here is a table that outlines the relationship between standards and quality, along with an indication of the the external assurance and standards checking processes that are used.
Council For Higher Education Accreditation (CHEA) 2001, Glossary of Key Terms in Quality Assurance and Accreditation http://www.chea.org/international/inter_glossary01.html, last updated 23 October 2002, accessed 18 September 2012, page not available 30 December 2016.
Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), Helsinki, ENQA, originally available at www.enqa.eu/files/ENQA%20Bergen%20Report.pdf, accessed 22 September 2012. .
Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), Helsinki, ENQA, originally available at www.enqa.eu/files/ENQA%20Bergen%20Report.pdf, accessed 22 September 2012.The ESG has now been updated and the 2015 version can be found at http://www.enqa.eu/index.php/home/esg/, accessed 3 January 2017
copyright Lee Harvey 2004–2019
copyright Lee Harvey 2004–2019