22.214.171.124 Remote interviewing Remote interviewing is when the researcher and the respondent are spatially separated and using a communication device to undertake the in-depth interview. This can be done synchronously, where each person takes turns in an on-going conversation or asynchronously, where the researcher sends a question or questions and at a different time, the respondent replies.
Telephone interviews are a form of synchronous remote interview and are aural unless there is a visual connection, such as through some camera-linked Internet connections. On-line chat is another form of synchronous remote interview.
Email interviews are the main form of synchronous remote interview. The researcher sends an email with a question or questions and follows up the response. Where this involves follow-ups and several exchanges of emails, this is similar to an in-depth interview. Where just one email is sent with a single email response, the interview begins to resemble an unstructured on-line questionnaire (see Section 8).